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質問 # 70
Scenario 3: L&K Associates is a graphic design firm headquartered in Johannesburg, South Africa. It specializes in providing innovative and creative design solutions to clients across various industries. With offices in multiple parts of the country, they effectively serve clients, delivering design solutions that meet their unique needs and preferences.
In its commitment to maintaining information security, L&K Associates is implementing an information security incident management process guided by ISO/IEC 27035-1 and ISO/IEC 27035-2. Leona, the designated leader overseeing the implementation of the incident management process, customized the scope of incident management to align with the organization's unique requirements. This involved specifying the IT systems, services, and personnel involved in the incident management process while excluding potential incident sources beyond those directly related to IT systems and services.
In scenario 3, which technique did L&K Associates use for its risk analysis process?
正解：C
解説：
Comprehensive and Detailed Explanation From Exact Extract:
In the scenario, Leona used a methodology that estimates "practical values for consequences and their probabilities," which clearly points to a quantitative risk analysis approach.
Quantitative risk analysis, as defined in ISO/IEC 27005:2018, involves assigning numerical values (e.g., monetary impact, frequency rates) to both the probability and consequence of risks. This allows for risk prioritization based on actual or estimated figures, enabling data-driven decisions on mitigation strategies.
Qualitative analysis uses descriptive categories (e.g., high/medium/low), and semi-quantitative methods mix ranking scales with partial numeric estimations - neither of which are described in this scenario.
Reference:
ISO/IEC 27005:2018, Clause 8.3.3: "Quantitative risk analysis estimates the probability and impact of risk using numerical values to derive a risk level." Therefore, the correct answer is C: Quantitative risk analysis.
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質問 # 71
Which document provides guidelines for planning and preparing for incident response and for learning lessons from the incident response process?
正解：B
解説：
Comprehensive and Detailed Explanation From Exact Extract:
ISO/IEC 27035-2:2016 is titled "Information security incident management - Part 2: Guidelines to plan and prepare for incident response." This document provides detailed guidance on establishing an incident response capability, planning for incident response, and implementing effective response actions. It also emphasizes the importance of post-incident analysis and lessons learned to improve future incident handling.
Key activities covered in ISO/IEC 27035-2 include:
* Planning and preparing for incident handling (e.g., policy development, roles and responsibilities)
* Establishing and training the incident response team (IRT)
* Developing communication strategies and escalation procedures
* Conducting root cause analysis and collecting lessons learned
* Applying improvements to prevent recurrence
By contrast:
* ISO/IEC 27035-1 provides high-level principles of incident management (Part 1: Principles).
* ISO/IEC 27037 relates to the handling of digital evidence and is focused more on forensic practices than incident response preparation.
Reference Extracts:
* ISO/IEC 27035-2:2016, Introduction: "This part provides guidance on the planning and preparation necessary for effective incident response and for learning lessons from incidents."
* ISO/IEC 27035-2:2016, Clause 6.5: "Lessons learned and reporting can help improve future incident response and provide input to risk assessments and control improvements."
質問 # 72
Scenario 6: EastCyber has established itself as a premier cyber security company that offers threat detection, vulnerability assessment, and penetration testing tailored to protect organizations from emerging cyber threats. The company effectively utilizes ISO/IEC 27035-1 and 27035-2 standards, enhancing its capability to manage information security incidents.
EastCyber appointed an information security management team led by Mike. Despite limited resources, Mike and the team implemented advanced monitoring protocols to ensure that every device within the company's purview is under constant surveillance. This monitoring approach is crucial for covering everything thoroughly, enabling the information security and cyber management team to proactively detect and respond to any sign of unauthorized access, modifications, or malicious activity within its systems and networks.
A recent incident involving unauthorized access to company phones highlighted the critical nature of incident management. Nate, the incident coordinator, quickly prepared an exhaustive incident report. His report detailed an analysis of the situation, identifying the problem and its cause. In response to the incident, EastCyber addressed the exploited vulnerabilities. This action started the eradication phase, aimed at systematically eliminating the elements of the incident.
Based on scenario 6, answer the following:
EastCyber decided to address vulnerabilities exploited during an incident as part of the eradication phase, to eradicate the elements of the incident. Is this approach acceptable?
正解：B
解説：
Comprehensive and Detailed Explanation From Exact Extract:
According to ISO/IEC 27035-1:2016 and ISO/IEC 27035-2:2016, the eradication phase of incident management is defined as the stage in which the causes and components of the incident-such as malware, unauthorized access points, or system vulnerabilities-are completely removed or neutralized.
Clause 6.4.5 of ISO/IEC 27035-2 clearly outlines that the eradication phase includes actions to eliminate the root causes of incidents, which may include fixing exploited vulnerabilities and removing malicious code.
This ensures that the underlying issues that allowed the incident to occur are effectively resolved, reducing the risk of recurrence.
While containment aims to limit the damage and prevent the spread of an incident, it is not intended for remediation of vulnerabilities. Similarly, the recovery phase focuses on restoring services and returning systems to normal operations after the threat has been eradicated.
Reference Extracts:
ISO/IEC 27035-2:2016, Clause 6.4.5: "The eradication phase includes removing the root cause of the incident (e.g., patching vulnerabilities, deleting malware, and closing open ports)." Clause 6.4.3: "Containment is primarily focused on limiting the scope and impact, not resolving root causes." Correct answer: A
質問 # 73
Scenario 2: NoSpace, a forward-thinking e-commerce store based in London, is renowned for its diverse products and advanced technology. To enhance its information security, NoSpace implemented an ISMS according to ISO/IEC 27001 to better protect customer data and ensure business continuity. Additionally, the company adopted ISO/IEC 27035-1 and ISO/IEC 27035-2 guidelines. Mark, the incident manager at NoSpace, strategically led the entire implementation. He played a crucial role in aligning the company's ISMS with the requirements specified in ISO/IEC 27001, using ISO/IEC 27035-1 guidelines as the foundation.
During a routine internal audit, a minor anomaly was detected in the data traffic that could potentially indicate a security threat. Mark was immediately notified to assess the situation. Then, Mark and his team immediately escalated the incident to crisis management to handle the potential threat without further assessment. The decision was made to ensure a swift response.
After resolving the situation, Mark decided to update the incident management process. During the initial phase of incident management, Mark recognized the necessity of updating NoSpace's information security policies. This included revising policies related to risk management at the organizational level as well as for specific systems, services, or networks. The second phase of the updated incident management process included the assessment of the information associated with occurrences of information security events and the importance of classifying events and vulnerabilities as information security incidents. During this phase, he also introduced a "count down" process to expedite the evaluation and classification of occurrences, determining whether they should be recognized as information security incidents.
Mark developed a new incident management policy to enhance the organization's resilience and adaptability in handling information security incidents. Starting with a strategic review session with key stakeholders, the team prioritized critical focus areas over less impactful threats, choosing not to include all potential threats in the policy document. This decision was made to keep the policy streamlined and actionable, focusing on the most significant risks identified through a risk assessment. The policy was shaped by integrating feedback from various department heads to ensure it was realistic and enforceable. Training and awareness initiatives were tailored to focus only on critical response roles, optimizing resource allocation and focusing on essential capabilities.
Based on scenario 2, did Mark follow the guidelines of ISO/IEC 27035 series regarding the incident management phases in the updated incident management process?
正解：C
解説：
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Comprehensive and Detailed Explanation From Exact Extract:
ISO/IEC 27035-1:2016 outlines a structured five-phase approach to information security incident management, which includes:
1. Prepare
2. Identify (or detect and report)
3. Assess and Decide
4. Respond
5. Lessons Learned
According to the standard, the "Assess and Decide" phase must include the collection, review, and analysis of information associated with the occurrence of a potential incident. This phase ensures that the organization bases its classification decisions on factual data and contextual analysis, allowing the organization to determine whether the event should be categorized as a formal security incident.
In the scenario, Mark does introduce an accelerated "count down" process to evaluate and classify incidents, which is a commendable improvement in efficiency. However, there is no mention of gathering or documenting the actual event data prior to classification. This oversight fails to fully align with the standard.
Option A is incorrect because not all phases were implemented as defined-specifically, phase 3 ("Assess and Decide") lacks an essential component: the collection of evidence/information from the anomaly or event.
Option C is also incorrect. According to ISO/IEC 27035, assessment and classification take place within the formal incident management process-not before it. The initiation of the process includes the evaluation of whether a security event becomes an incident.
Reference Extracts:
* ISO/IEC 27035-1:2016, Clause 6.2.2: "The assessment and decision process involves analyzing the information associated with reported events to decide whether they should be treated as incidents."
* ISO/IEC 27035-2:2016, Clause 7.3: "This phase includes collecting information from available sources...
such as logs, reports, and alerts, to support classification and response decisions." Therefore, the correct answer is B: No, the second phase of the incident management process should include the collection of information associated with the occurrences of information security events.
質問 # 74
During the 'detect and report' phase of incident management at TechFlow, the incident response team began collecting detailed threat intelligence and conducting vulnerability assessments related to these login attempts.
Additionally, the incident response team classified a series of unusual login attempts as a potential security incident and distributed initial reports to the incident coordinator. Is this approach correct?
正解：B
解説：
Comprehensive and Detailed Explanation From Exact Extract:
The 'detect and report' phase, as defined in ISO/IEC 27035-1:2016 (Clause 6.2), includes the identification, classification, and initial reporting of information security events. If events meet certain thresholds-such as multiple failed login attempts from unknown IP addresses or matching threat indicators-they can and should be classified as potential incidents.
It is also appropriate to begin collecting supporting information during this phase. Gathering threat intelligence and performing basic vulnerability assessments help in confirming the scope and nature of the threat, allowing faster escalation and response.
Option B is incorrect because while deep forensic collection occurs later, preliminary data collection should begin during detection. Option C is incorrect as incident classification is explicitly allowed and encouraged in this phase.
Reference:
ISO/IEC 27035-1:2016, Clause 6.2.2: "Events should be assessed and classified to determine whether they qualify as information security incidents." Clause 6.2.3: "All relevant details should be collected to support early classification and reporting." Correct answer: A
質問 # 75
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